Hello everyone! I can’t tell you how excited I have been to write on this week’s chapter! Since the start of the course I have been wondering when I would finally get to introduce you to Twitter and how to use it in the groundswell, and finally I get to!!! Twitter has become such an…Read more Tweet, Tweet My Little Birdies!!!
Good evening my lovely readers, This week in the world of the groundswell is all about online communities. These involve forums or wikis, that allow customers to ask questions, receive answers, and discuss with other customers about different things regarding the product or services your organization offers. Determining whether to tap into the…Read more Supporting the Groundswell.